Employee Benefits Enrollment and Education
How We Improve Your Employee Benefits Enrollment Experience
Aon provides employee benefits enrollment solutions and tools that make it easier for employees to learn about their
benefits and make better benefit decisions, positively impacting your employees’ emotional and financial wellbeing.
Typically, disengaged employees do not understand their medical plan options, are possibly enrolled in the wrong
medical plan and do not fully appreciate the value of the employer’s investment in their benefits program. Improving
how you communicate your benefit offerings will positively impact your workforce and ability to attract and retain
talent.
Encouraging active engagement with employee benefits will support the wellbeing of employees and contribute to a
healthier and more productive, loyal workforce. Improving how you communicate your benefit offerings during the
enrollment process will help employees understand their benefits and plan options better. This will allow them to
make better, more informed benefits decisions, maximizing the value from what you have to offer. Engaged employees
who take advantage of their benefits are generally more satisfied - positively impacting
your ability to to retain talent.
How We Enhance Benefit Education and Engagement
Aon’s in-house communications team will develop a campaign to easily educate employees on all their benefit options, empower them to make informed benefit decisions and prepare them for the benefit enrollment process. Targeted content, creative campaign designs, on-demand webinars, and virtual group meetings all play a part in creating a great outcome that will improve employee benefit knowledge and retention across your workforce. We consider the entire employee experience, focusing on how to reach multigenerational audiences through the formats they prefer: print, digital or through the value of a counselor conversation.
Our Education and Engagement Approach
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Inspire
How do you want your employees to feel? Elevate employee understanding and appreciation of your health and welfare plans by creating a recognizable employee benefits brand.
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Inform
What do you want your employees to know? Help employees understand their benefit options and prepare them for the open enrollment process.
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Engage
What do you want your employees to do? Improve communication and reach employees through a multi-channel approach to account for their unique preference.
Employee Benefits Enrollment Process
Annual enrollment is the once-a-year opportunity when your employees make benefit decisions that will impact your
bottom line and employee’s financial wellbeing for the next 12 months.
Many employees feel overwhelmed by the annual benefit enrollment, viewing it as a nuisance rather than an
opportunity to learn how to protect themselves and their families adequately. Our solutions solve that. Need help
with annual enrollment? New hires? An acquisition? Our benefit enrollment solutions will improve
communication with your employees and drive enrollment efficiency and effectiveness.
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Recent data shows that almost half of the employees do not understand the benefits they enrolled in, leading to low utilization, wasted dollars and employee frustration.
Source: International Foundation of Employee Benefit Plans
Benefit Enrollment Methods
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01
Self-Service
Enroll using your existing technology or Aon’s benefit enrollment platform.
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02
Virtual
Speak with a benefit counselor at your desktop from work or home via web technology
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03
Enrollment Center
One-to-one counseling sessions over the phone from work or home.
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04
Onsite
Meet with a benefit counselor one-to-one or in a group café setting.
Everyday Technology
Aon’s education and benefit enrollment solutions are technology agnostic and can integrate with any third-party or benefits administration system. We also have cutting-edge technology of our own.
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Open Enrollment and New Hire Platform
Aon’s market-leading and proprietary benefit enrollment platform provides a superior user experience featuring decision support, efficient data sharing, and easy transactions allowing you to communicate, enroll and manage benefits effectively.
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Year-Round Consumer Marketplace
Aon’s consumer marketplace provides year-round access to lifestyle-focused benefits designed to positively impact employee's health, financial wellbeing and personal protection. We have already done the heavy lifting of evaluating the market and negotiating rates. Our platform is easy and convenient to implement with full payroll and premium administration support, resulting in less administrative burden on HR and payroll.
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Voluntary Benefit Premium Administration
Aon’s premium administration technology automates the complex process of exchanging benefit enrollment data and premium files across various carriers. Our comprehensive services include ongoing management of voluntary benefits, enabling electronic collection, reconciliation, and remittance of employee premiums.
Active employee benefits enrolment and engagement are vital for fostering a healthy, satisfied, and productive workforce. When employees understand and utilize their benefits, they experience enhanced health and wellbeing, financial wellbeing, and work-life balance. This not only improves individual performance and job satisfaction, but also contributes to a positive organizational culture, higher recruitment and retention rates, and overall company success.
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Over half of employers either have or plan to add text messaging reminders for things like annual enrollment.
Source: Aon’s 2024 U.S. Health Survey
