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Capability Overview
Middle Market Offerings
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Report
2024 Client Trends
In the United States, mid-sized companies saw a 12.4 percent year-over-year revenue increase across the segment in 2023.1 Even as global risks intensify, the market has continued to move forward and find paths to growth. This is driven in part by the ability of these organizations to be nimble and work efficiently within industries and markets — both of which help pave the way for their adoption of new technology, strategies and approaches.
Despite strong performance, this segment faces unique challenges. When scaling, a midsize company’s challenges more closely resemble those of larger organizations but without the same resources — access to capital, large and specialized teams, data and analytics—to tackle them. Some of the headwinds today include:
Talent is a key differentiator for companies of all sizes and is critical to operational and financial sustainability. According to Aon’s Global Risk Management Survey, failure to attract or retain talent is the second-largest risk in North America and is expected to remain a top five risk through 2026. With talent consistently one of the highest costs for an organization,2 how a company attracts, manages and retains talent has a critical impact on performance and the bottom line. As more companies seek the same skill sets and competition for talent heats up, mid-market companies need to increase focus on competitive total rewards for talent acquisition and retention. There are two facets to this challenge:
Balancing the necessary investment in growth opportunities with the aligned risk is challenging for midsize organizations. Growth demands more risk financing; without capital, expansion options are limited. One in three mid-sized businesses indicated that the available investment capital was insufficient for their needs.3
Organizations are seeking a much broader understanding of available solutions for growth and risk capital, particularly in high-stakes areas like climate, cyber, human capital and regulations. Proper financial health, the ability to take on risk and strategic investments in expansion are essential.
At the national and local level, regulations drive business decisions and processes. However, these regulations aren’t always aligned and the repercussions for being non-compliant can financially and reputationally harm an organization. This can create gaps in knowledge and the execution of essential procedures, potentially leading to costly fines or legal issues. Our survey indicates that regulatory and legislative changes are the fifth largest risk confronting organizations, a trend anticipated to continue through 2026. Compliance and regulatory expenses have long posed a significant burden on businesses, and the uncertainty surrounding any forthcoming regulatory changes can erode business confidence.
High-quality data guides decision-making and simplifies organizational complexity. While large organizations have vast amounts of market data and robust analytics to track trends and changes in buying behaviors, mid-market companies can turn their agility into an advantage. With predictive intelligence, mid-sized companies can swiftly capitalize on opportunities and make impactful decisions with speed and precision.
Capability Overview
Middle Market Offerings
Report
2024 Client Trends
Despite challenges in talent, access to capital and risk financing, regulatory compliance and data gaps, mid-sized companies can maintain momentum by:
Solving these challenges lays the foundation for sustainable growth and future stability. Making key decisions and forming strategic partnerships now will provide the necessary guidance and support through changing times and into the future.
1 https://www.middlemarketcenter.org/performance-data-on-the-middle-market
2 https://www.hcmi.co/tcow-total-cost-of-workforce
3 https://www.jpmorgan.com/content/dam/jpmorgan/documents/cb/insights/banking/commercial-banking/next-street-the-middle-matters-report.pdf
of U.S. employers say benefits will increase in importance as a differentiator in their total rewards package.
Aon Health Survey, 2022
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This document is not intended to address any specific situation or to provide legal, regulatory, financial, or other advice. While care has been taken in the production of this document, Aon does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any purpose of the document or any part of it and can accept no liability for any loss incurred in any way by any person who may rely on it. Any recipient shall be responsible for the use to which it puts this document. This document has been compiled using information available to us up to its date of publication and is subject to any qualifications made in the document.
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